Terms & Conditions for CMC Register

TERMS OF USE
Terms governing use of the CMC Register UK website

These Terms of Use explain the terms that apply when you access or use the CMC Register UK website, its information, documents, forms and related online features.

By accessing or using this website, you agree to comply with these Terms of Use. Please read them carefully before using the website.

If you do not agree with these Terms, please do not use the website.

1. About CMC Register UK

CMC Register UK provides information relating to recognition, registration, professional standards and complementary therapies.

The website is intended to provide clear information for training providers, practitioners, students, graduates and members of the public.

References on this website to CMC recognition, registration, standards or professional status refer to the framework and processes operated or published by CMC. They should not be interpreted as automatically referring to statutory regulation, government accreditation or approval by a public authority.

2. Using this website

You may use this website for lawful purposes and in accordance with these Terms.

You must not use the website:

  • For any unlawful, fraudulent or deceptive purpose.
  • To impersonate another person, organisation or professional body.
  • To attempt to gain unauthorised access to the website, its systems or information.
  • To introduce malicious software, harmful code or other material that could damage or interfere with the website.
  • To collect, copy, scrape or reproduce website information by automated means without appropriate permission.
  • To use CMC’s name, branding, content or professional status information in a misleading manner.
  • In a way that could damage the operation, security or reputation of the website or CMC.

We reserve the right to restrict access to the website where reasonably necessary to protect the website, its users, information or systems.

3. Website information

We aim to provide information that is clear, accurate and useful. However, website content may be updated, amended or removed from time to time.

Information published on this website should not be treated as a substitute for checking the current CMC criteria, policies, terms, professional requirements or other applicable documentation where a specific decision depends on them.

Where a published document, policy or criterion is identified as the current version, that document should be treated as the relevant source for the subject covered by it.

4. CMC recognition and registration

CMC recognition or registration is a status defined by the criteria, requirements and processes applicable to the relevant CMC pathway.

The existence of information on this website does not guarantee that an application will be accepted, that recognition or registration will be granted, or that an existing status will continue indefinitely.

Recognition or registration may apply only to the specific person, provider, qualification, course, therapy, discipline or other category covered by the relevant CMC decision.

Unless expressly stated and formally supported, CMC recognition or registration must not be represented as government approval, statutory regulation, NHS endorsement, professional licensing or proof that a therapy is clinically effective.

5. Applications and enquiries

Where the website allows you to submit an enquiry, application or other information to CMC, you are responsible for ensuring that the information you provide is accurate, complete and not misleading.

You should only provide documents and information that you are entitled to provide and that are relevant to the enquiry or application.

Submission of an application or enquiry does not itself create a right to recognition, registration, approval or any particular outcome.

CMC may request additional information or documentation where this is necessary to assess the matter in accordance with the applicable process.

6. Fees and payments

Where CMC charges a fee for a particular application, recognition, registration, document, service or other activity, the applicable fee and payment terms will be communicated separately.

Payment of a fee does not, by itself, guarantee that an application or request will be approved or that recognition or registration will be granted.

Where you purchase a service as a consumer, nothing in these Terms is intended to remove or restrict any statutory consumer rights that cannot lawfully be excluded or restricted.

7. Professional and medical information

Information published by CMC is intended to explain its recognition, registration, standards and related processes.

CMC website content should not be treated as individual medical diagnosis, treatment advice or a substitute for advice from an appropriately qualified healthcare professional.

References to complementary therapies, techniques, qualifications or professional practice do not constitute a recommendation that a particular therapy is suitable for a particular person.

Any professional or healthcare decisions should be made on the basis of appropriate individual assessment and relevant professional or clinical advice.

8. Public register and status information

Where CMC publishes information about recognised or registered providers, practitioners, qualifications or other statuses, that information is provided for public information and verification purposes within the scope stated by CMC.

Status information may change over time. Users should rely on the most current information published by CMC and should not assume that a historical status remains current.

CMC does not authorise third parties to alter, reproduce or present CMC status information in a misleading way.

9. Professional responsibilities and use of CMC status

Individuals and organisations holding a CMC status are responsible for representing that status accurately.

CMC names, logos, registration references, recognition marks or other identifying materials must not be used:

  • To imply a status that has not been granted.
  • To imply that CMC is a statutory regulator where it is not.
  • To imply government approval, NHS endorsement or official licensing without a specific formal basis.
  • To make misleading claims about qualifications, competence, services or outcomes.
  • In any manner contrary to CMC’s applicable branding, recognition or registration rules.

Where specific rules apply to the use of CMC marks or references, those rules take precedence over general information on this website.

10. Intellectual property

Unless otherwise stated, the content of this website, including text, graphics, logos, illustrations, photographs, page designs, documents, layouts and other materials, belongs to CMC Register UK or is used with appropriate permission.

You may view and use website content for your own lawful, personal or internal purposes.

You must not reproduce, republish, sell, redistribute, modify, publicly display, commercially exploit or create derivative material from CMC website content without appropriate permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of CMC’s intellectual property to you.

11. Documents and downloads

Documents made available through this website may be subject to their own conditions, version numbers, effective dates or usage restrictions.

You should always use the latest applicable version of a CMC document where a version-controlled document is provided.

Downloading or accessing a document does not give you ownership of that document or permission to alter its contents or represent it as an official document where it is not.

12. Information you submit to us

When you send information, documents or other material to CMC through a form, email or other communication channel, you confirm that you have the right to provide that information.

You remain responsible for the content of anything you submit.

We may use submitted information for the purpose for which it was provided and in accordance with our Privacy Notice and applicable data protection law.

13. Privacy and personal information

Personal information submitted through this website is handled in accordance with our

Privacy Notice
.

The Privacy Notice explains what information we collect, why we use it, the lawful bases that may apply, how information may be shared, how long it may be retained and the rights available to individuals.

14. Cookies

The website may use cookies and similar technologies for essential website functions, preferences, security, analytics or other purposes.

Further information about cookies and how they are used is provided in our

Cookie Notice
.

15. Third-party websites and links

This website may contain links to third-party websites, organisations, services or resources.

These links are provided for convenience or information. CMC does not control the content, availability, security or privacy practices of third-party websites.

A link to another website does not necessarily mean that CMC endorses or recommends that website, organisation, service, product or claim.

16. Website availability and changes

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free or free from technical faults.

We may change, suspend, withdraw or update part or all of the website without notice where reasonably necessary.

We may also update website content, policies, processes and documents from time to time.

17. Security

We take reasonable steps to protect the website and information submitted through it. However, no website or electronic communication system can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when accessing the website and for ensuring that any device you use has appropriate security protections.

18. Accuracy of information and third-party content

While we seek to maintain reliable information, CMC does not warrant that every item of website content will always be complete, current or free from error.

Information supplied by third parties, including information relating to practitioners, providers, qualifications or external organisations, may depend on information supplied to CMC or obtained from relevant sources.

Where you require confirmation of a particular status or requirement, please contact CMC or consult the relevant current CMC document.

19. No warranties beyond those required by law

To the fullest extent permitted by law, the website and its information are provided on an “as available” basis without guarantees that the website will meet every user’s individual requirements.

Nothing in these Terms excludes or limits any warranty, condition, right or remedy that cannot lawfully be excluded or limited under applicable law.

20. Limitation of liability

To the fullest extent permitted by law, CMC will not be responsible for losses that are indirect, incidental, special or consequential, or for losses that were not reasonably foreseeable.

We are not responsible for losses arising from your reliance on information that has been superseded, misunderstood or taken outside the scope in which it was published.

We are also not responsible for the acts, omissions, services, representations or content of independent third parties, including practitioners, training providers or external websites, except where applicable law provides otherwise.

Important
Nothing in these Terms excludes or restricts liability where doing so would be unlawful. In particular, nothing in these Terms is intended to exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted.

Where you are a consumer, these Terms do not affect your statutory rights.

21. Complaints

If you have a concern about the website, a CMC process, information published by CMC or another matter within CMC’s responsibility, please contact us so that the matter can be considered under the appropriate procedure.

Where a matter falls within the CMC complaints process, further information is available through the

Complaints

section of our website.

Contact for complaints and concerns
Email: info@cmcregister.org

22. Suspension or termination of access

We may suspend or restrict access to the website where we reasonably consider this necessary because of misuse, security concerns, unlawful activity, interference with the website or breach of these Terms.

Any suspension or restriction will not affect rights or obligations that have already arisen and that continue to apply under these Terms or under a separate agreement.

23. Events outside our reasonable control

We will not be responsible for a failure or delay caused by circumstances outside our reasonable control, including serious technical failures, disruption to communications networks, cyber incidents, natural events, industrial action, government action or other events that could not reasonably have been prevented.

This does not affect any rights you may have under applicable law.

24. Changes to these Terms

We may update these Terms of Use from time to time to reflect changes to the website, our activities, our processes or applicable legal requirements.

The latest version will be published on this page. Where appropriate, material changes may be brought to your attention through the website or other reasonable means.

25. Separate terms and agreements

Certain CMC activities may be subject to additional or separate terms, policies, criteria or agreements.

Where separate terms apply to a particular application, recognition, registration, service or document, those terms will apply alongside these Terms and will take precedence where there is a direct conflict concerning that specific matter.

26. No waiver

If we do not immediately enforce a provision of these Terms, that does not mean that we have permanently waived our right to enforce it later.

27. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or adjusted to the minimum extent necessary where legally permitted, and the remaining provisions will continue to apply.

28. Entire understanding

These Terms, together with any separate terms expressly applying to a particular CMC service, process or document, set out the basis on which the website is made available to you. They do not replace any separate written agreement that specifically governs an application, recognition, registration or other service.

29. Governing law and jurisdiction

These Terms of Use and your use of this website are governed by the laws of England and Wales, subject to any mandatory rights or protections that apply to you under the law.

The courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms, subject to any rights you may have to bring proceedings elsewhere under applicable law.

30. Contact us

If you have any questions about these Terms of Use, please contact CMC Register UK.

CMC Register UK

Email:

info@cmcregister.org

Last updated: 6 March 2026